It is not always easy or convenient for patients to get help for their health care needs. The purpose of telehealth is to improve the opportunity to get healthcare closer to home, in a convenient location, and more timely way. Telehealth is another option for receiving care from a provider. The benefit of telehealth is less waiting and travel time, and time away from work or other priorities.

Telehealth is a safe and an effective way to extend the delivery of health care. It may not be appropriate for ALL clinical situations and a medical professional can help you determine if telehealth is appropriate. The standards of care through a telehealth visit are the same as an in-person visit. Similarly, the same standards for privacy and confidentiality for an in-person visit apply to telehealth visits.

Health plans, including Medicare and Medicaid, cover a wide variety of healthcare services available through telehealth. To find out if your health plan covers telehealth services, please contact your plan provider.